Waffle House at it's worst is still better than the rest. Very disappointed. Waffle House is headquartered in Norcross, Georgia, in the Atlanta metropolitan area. She has been trying to get her check sent to her new address and he’s been blocking attempts and neglecting payroll duties. My family and I stopped at the Waffle House in Jackson Ga Hwy 36.The cook was first of all rude to customers on the the phone.And the guy that guy that tried to place the call in actually came in and was explaining to the cashier what happened the cook(Head Grill Master) or something while pointing at his name tag, while taking off his latex walking toward and threating the customer. So tonight, I finally reached my limit, and started by writing corporate and now here. Hello Neighbor! I would like to see something done about this. we told her that that was not right for him to be doing that and on company time as well!The waitress was tryingto keep customers happy by making waffles and serving coffee to stall people until the cook could get off the phone and come in and finish the orders. I am white and I was the only white person in this store during my visit. They insult their employees, expect them to have everything done by end of shift or the manager yells at them to work off clock. Watch Waffle House. because managnment employees halfass doing their jobs either because they on a 3rd shift in a row or he just made them mad so things like dishes half to get washed over and over because they halfass clean them .. should i be feeling like i could lose my job for voicing this ..AM I IN THE WRONG just a simple yes i am in wrong from someone like mr.vegus or mr rodgers and i will stop caring and just come ther get a pay check like everyone eles. March 17, 2012 We were at the location in Panama City Beach Fl. The phone number for waffle house is 770 729 5700. Avarage Rating: 5986 Financial Dr. Norcross, GA 30071. he went crazy on me. The one and only guy in front of me said "Good luck", he had been waiting an hour to pay. Most of the locations are in the South, where the chain is a regional cultural icon. He brings the water sets it in front of me, and then leans across the counter onto the table with elbows in the middle of my booth. Maybe you all don't need the business or need a lesson on difference between medium rare and fully cooked,but even though we eat twice a week at waffle house. to customers he is short with them or refuses to cook for them if he doesn't like them. Because of conflicting work schedules we can not be there on any other shift. We’ve also included a list of names of the Waffle House executive team, and Waffle House corporate email and phone number. No other customers in the store during my visit and when I went to pay, she didn't have my bill figured out and she had to finish her conversation before even waiting on me at the register. Joe rogers srtom forkner. He disagreed. I explained to him, that’s not what the menu stated. On 11/5/16 she had a customer who walked out on his tab. Corporate employee star star star star star. To communicate or ask something with the place, the Phone number is (770) 729-5700. The staff is to busy playing instead of doing their jobs. Such bullshit if you ask me. Had a fiasco the day before at the Windy Hill & 75 location. Waffle House policy instructs that all eggs, burgers, and steaks be made to the specification of the customer. the staff is always friendly and gives great service. This was by far the WORST customer service I have EVER received. SERIOUSLY that's how I got the cook and managers name. I was empressed with the way they handled the amount of people that was comming there to eat and the wait time was very short, due to the way that they were handling things. It really does make for unpleasant dining experiences. The cook returned by the time the waitress had brought us coffee. with one exception - the afternoon shift after 2;00 pm plays the juke box very high. The manager really doesn't know nothing and the district is blind. The $2.45 an hr. We have been regular customers for several years now. I have had bad service at a restaurant before but I have to say that if Waffle House was judged by this store. SAYS I AM APPROVED TO WORK AT WAFFLE HOUSE!!!!! They get spilled on, during the hustle. At least if they make a mistake they gladly fix the problem. When I questioned the additional charge, he said it was for the cheese. I told him I wanted the cheese n eggs breakfast. One asked Misty where her station was so he could be seated with her and the other 3 ALL asked Dewanna where her station was. I ATE AT WAFFLE HOUSE#131 TODAY. I have been going to that restaurant since it was built and many other restaurants and never was treated so disrespectful. Equipment, specifically waffle irons, are being abused. THIS IS NOT CORRECT. The whole expereince was strange and I doubt we will ever return to that Waffle house.The other issue is the 91.5 cleanliness score the place has and there was no manager on duty unless the cook was the manager.The service has always been good here and we had not noticed the place having ascore of 91.5 percent. Many eating establishments are offering low carbs on their menue. Here's a suggestion in case you haven't heard this already today: QUIT TURNING THE AIR DOWN TO 60 DEGREES! Waffle House, Inc. has 4 employees at this location. The cashier did adjust the price and apologized for his behavior. The only employees present in the place was the one cook , a waitress and a waiter. Here in our nation’s capital, companies don’t do that (at least not a a general practice) She tells me he had a dependence on her and didn’t want her to go. TERRIBLE TERRIBLE SERVICE, I am livid. Eggo's taste better. I ate at the new Waffle House in Winchester, Va. a few weeks back and must say the service was very good and the greeter was friendly. Keep up the wonderful team work its hard to find places like this anymore . I know a few of the waitresses and one is my favor I she will go out of her way to make you feel welcome and is a very hard worker and should not have to deal with this on any level. I am disgusted with the management at the Troy (798) Ohio waffle house. Servers don't stand on their mark -- don't call out their orders and are not encouraged to do so by the cook. I INFORMED THE WAITRESS I DID NOT WANT POTATOES OR BREAD.I DESIRED ONLY SALAD AND RIBEYE. Our goal is to improve the quality of life in the communities we serve though the allocation of financial and human resources. I can back up my story and I've never been treated that way even at McDonald's eating off dollar menu. Couldn't be bothered with refills either. She actually loves and cares about her job and customers and that translates over to her customers with the service. i just want to know do people think i am off in the head because i like my job for 1 thing i dont mind do the down and dirty cleaning because i cant fuction in a nasty mess . He then went outside and told the customer he had something for him. You are met with a friendly waitress and fast service. Greeted when we entered and told to sit wherever we wanted. It was a bad atmosphere. They call the boss Kim and she says the lady has to deal with it. We arrived around 7:00 in the morning for breakfast. Also, she is not the only one that he is making pay for customers tabs who walk out on them.Every Waffle House has cameras and it is the managers job to do his/her due-diligence and report these acts to the authorities because walking out on your bill is theft by receiving, but it is not the responsibility of the employee!!!! Waffle House Headquarters Executives. WAS EMPLOYED BY WAFFLE HOUSE FOR 10YRS! Follow Waffle House Comments. IT WAS BY FAR THE MOSTDISGUSTING BREAKFAST I WAS SERVED, THE EGGS AND HASH BROWNS WERE COLD, SERVED ON A PLATE THAT MUST HAVE BEEN IN THE REFRIGERATOR. I walked up and sat down at the counter, and was approached by a young lady and was asked if i was dining in or carrying out. (He stopped to talk to a lady friend, before putting in my order). Waffle House is headquartered in Norcross, Georgia, in the Atlanta metropolitan area. Thanks. I've heard other co-wokers complain about the samething. Waffle house in call away Florida is by far the friendly clean and amazing place to eat Waffle house is known for. I love my job and my customers but the management there sucks!!!! We always complain but nothing ever gets done if they have a thief or troublemaker, they don't fire them in Jackson they just send them to another store and what does that solve? he even tells them how long they can stay. its open all the time wow what a shame this place needs god's help systemwide also cleaning need to be done by a professional contract services, floors.walls,restroom,windows,equipment,the people that works there and cook the food needs cleaning too!! Thank You, I ate breakfast at your McKinney TX location in January of this year, and the staff and management were incompetent, rude to each other, and smoked in the office. You can call Waffle House at (877) 992-3353 toll free number, fill out a contact form on their website www.wafflehouse.com, or write a letter to Waffle House Inc, 5986 Financial Drive, Norcross, GA, 30071, United States. Way to go Kenny Gay, Terry how about giving him his own district!! The management really does take care of there Employees there. First thing he totally ignored me, even though I was only the third customer. When an error is made it is a rule of thumb for it to be fixed, as a former Waffle House employee I can attest to the level with which this is stressed. Where is Waffle House Corporate office Headquarters Waffle House Headquarters Address and Contact Address: 5986 Financial Drive Norcross, GA 30071 United States I am an employee at south highland location in Jackson TN! Waffle House, according to information released in 1995 for the company's 40th anniversary, began as the dream of two neighbors, Joe Rogers, Sr., and Tom Forkner, who envisioned a company dedicated to both its customers and employees. He brings my order. The company since its inception has been expanding to different locations. Now mind you, I have been in this store before and I am not racist. Description. We have visited not only Waffle house in general but this waffle house before. Invoking the 1950s-style diner, Waffle House units are typically free-standing and open 24 hours a day. The two servers went back and forth about who was going to serve me. Location come at night time around 10pm and there employees are getting high in front of the store, and you have to wait 10 mins for your drink order to be taken and there's only one table in the whole restaurant needless to say we didn't get our drinks till our food was done no wonder this place is dead. Starting February 16th, there will be a new & improved my.wafflehouse.com Associate Portal. NOW WHAT HAPPENS???? Fax Number: 1-770-729-5999. I was showing my husband when she came back to the table my husband explained I ordered medium rare and it was wrong again apologizing she took the steak and told the cook Tamils I heard her say she WAS NOT RECOOKING. and because i care about customers leaving for being ignored by the servers .and i fuss when everything in store tore up and manager has everybody in an uproar hating their job more and more everyday..when i have issue about having to go in and start cleaning up after the ther cooks i say anything i am b*&^hing and noone will hear me say a word .upper levels wont even hear me i can stand in from of them have an hour long conversation with them and when i am done they look at me and say what u fussijng about ... what the hay man .. i care about way ppl taste my food and it dont look like i slopped it on a plate . On the night of 31 March 2016 at or about 8:30 p.m., after a very long trying hard day at work, decided I wanted to relax and enjoy a quiet dinner. Online Accessibility. I walked into the store to find it empty, just me and the personnel. so I walked out on Sunday april 7th. I will like a $100.00 Gift Card so I can continue to be a Waffle House Regulater. She came over and asked me what if I knew what I wanted, I replied, Scrambled eggs with cheese, raisin toast, bacon crisp, and hashbrowns scattered (well done) topped. Tweet Waffle House. then like 30 sec. They are typically open 24 hours a day. There are more than 2,100 Waffle House locations found in at least 25 states in America. Wrote it correctly but forgot to look at the plate before to make sure it was correct. Waffle House Corporate Offices is located in Gwinnett County of Georgia state. That's right. Waffle House Inc Corporate Office | Headquarters. Her manager, George, made her pay for the customers tab out of her tips; he cannot do this as this is against company policy and against Georgia's law. Do this and get prime stations and the best work schedule and you even get to Train new hires!!!!! I then drove to pick up the order and upon returning home realized several items were missing. Waffle House serves customers in the United States. The corporate waffle house address is. If my other family members had not started already eating i would of left with the whole order at your company's loss. I just left waffle house on Vaughn Rd in Montgomery Alabama where Cynthia Donovan is manager. i see why he is anonymous he need to go some where else to eat because i seldom have a problem at waffle house it always good food, My husband and I had the chance to eat at our local Waffle House today.