The LG representative can dispatch an LG authorized service provider to your home to provide the required in-warranty support. Repairman came back out and said one of the front wheels (drum roller) locked up on the metal shaft, which caused flat spots on the wheel....that explains the thumping. Appliance: LG Dryer DLE5955W My Repair & Advice. 365 day right part guaranteed return policy. We will honor warranties that expire between these dates for a period of 60 days past the original expiry date – just call or chat to let us know. I had my LG Tromm Dryer drum replaced (was cracked at seam) and all was well for about a week. I have a 6 y/o LG full sized dryer and the drum cracked a while ago and when it spins around it goes thump thump thump. Disclosure: This website contains affiliate links, Meaning I get a commission if you decide to make a purchase through my links, at no cost to you. LG is known for its innovative washer and dryer designs and commitment to offering consumers energy-saving options. NOTE: This will only apply if you have an authorized LG servicer replace the drum for you. Get shopping advice from experts, friends and the community! I recently cleaned it all out as it was full of fluff at the rear behind the pullout condenser plates. Check in the sump hose and pump filter. Once the drum cracks it creates a loud noise while the dryer is in use and clothes can get caught on it and become damaged or torn. … We have placed cookies on your device to help make this website better. Dryer Repair Kit Fits for LG Dryer Includes 4581EL2002C Dryer Drum Roller 4561EL3002A Dryer Idler Pulley 4400EL2001A Belt and Spring Replace 4581EL3001A 4581EL3001C 4581EL2002A 4561EL3002B 4400EL2001F ... Easy to install once you have dryer apart unfortunately my clunking is a cracked drum Read more. There have been cracked drum problems with LG, Samsung, and some Kenmore dryers. Service Pointer: Whirlpool - Kitchenaid dishwasher runs partway thru cycle, cancel-drains then shuts off, The Warm Refrigerator Troubleshooting Flowchart, Troubleshooting a Thermador Gas Range with ZERO Disassembly, Troubleshooting a Bosch Dishwasher No Heat Problem Using the Schematic and Live Tests, Using Frequency Measurements as a Troubleshooting Tool. I called Samsung for a warranty repair only to be informed I was misinformed. MASTER SAMURAI TECH I wonder how often the factory uses the wrong hole, and this might be causing the cracked drums. Find LG Dryer Drum & Tub Parts at RepairClinic.com. I move the shaft to the other hole and the dryer ran smooth and quiet. The dryer was kinda toasted inside so there was a clear mark where the shaft was mounted, so we are certain the new shaft was in the same location the factory had used. Obstructions get inside the machine through things being left inside pockets. When turning the drum by hand, the drum appears to be out of round and bulging slightly at the crack location. LG is responding to the complaints of cracked drums in their entire LG dryer line up by offering a replacement for the cracked drum part for free. !Buy the tech a Beer!!! Cause discovered for cracked drums on LG dryers? It was stacked, so I ordered parts and scheduled it with a helper. Fast, same day shipping. The excess heat buildup inside the machine can be caused by restricted air flow due to lint buildup and even the length of the ducting to exhaust the air. Without the rollers gliding along the drum, you get the squealing or thumping sound as the drum rotates. The drum is cracked on the dryer, it is making loud noises and ruining clothes. Aprt from calling LG, is there any product recall body/agency that I should complain to? The stress on the drum just cracks them. What is a Sine Wave and Why Do We Use it to Represent Voltage. I purchased a Samsung Washer and Dryer with a 10-year warranty. The average cost of repairing a dryer is around $100 to $400, which will generally cover most drum issues (such as a broken belt), a faulty thermostat, or clogged vents. The 50% rule means that you shouldn’t spend more than 50% of the cost to replace an appliance. To prevent a clothes dryer from overheating, hot air must be expelled from the drum so that a constant operating temperature can be maintained for clothes to dry. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Consumers have complained that the cracked drum occurs within the first few years of use. Use a soldering iron repair a hole or seal a cracked drum. The crack flexes on every rotation as it passes by a roller. People have tried gluing, patching, and even welding the cracks, but more show up. I also replaced the 4 drum rollers since they had been chewed up by the drum cracks and resulting wobble. Checked and cleaned vent which was in need of cleaning, but not too bad (I do not consider this a primary causal detail, but can be a problem, so clean yours). Repair your LG Dryer Drum & Tub for less. The rollers are designed to follow along the drum of the dryer as it spins. Incidents/Injuries: LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. The dryer was kinda toasted inside so there was a clear mark where the shaft was mounted, so we are certain the new shaft was in the same location the factory had used. Furthermore, we had our dryer duct cleaned to remove the possibility that it was a blocked vent.” — Jeremy, Irvine, CA, ConsumerAffairs.com “I bought a washer/dryer from LG and after 6 months dryer smells like the clothes are burning and does not dry clothes. We put it together and tested it. We took it back apart and I found the drum did not touch the right front roller at all, maybe 3/8" or more gap. I wonder how often the factory uses the wrong hole, and this might be causing the cracked drums. Brother nickfixit shares these observations from the field on what may well be the cause for the infamous cracked drum problem with LG dryers. Share: Reply; Reply with quote; 20 replies. As the rollers wear down, the connection between the drum and rollers is compromised. If the original factory warranty on your eligible LG Home Appliance, LG Home Entertainment product, or LG Mobile Device is set to expire between April 1 and June 30, 2020, LG Support is here to help. Drum belt is loose or cracked; LG Dryer Not Starting LG Dryer Not Starting LG Dryer Making Noise. Read the Manual !! I noticed something on a LG dryer the other day. Is it the same paper-thin metal or have they improved it? LG reserves the right to cancel this coverage at any time so take advantage of it if your drum is cracked. LG DLE5932W Dryer - I am in the process of replacing my drum for the second time in less than a year. This is ridiculous. Initially it was a small crack, but its getting bigger now and tearing up my cloths. If the LG technician’s assessment showed that the drum is either split, cracked or separated, LG … Member Dec 9, 2007 955 posts We have the same model LG #DLE2532W dryer and its drum cracked along the joint line. Apparently, the air exhaust efficiency has a lot to do with the drum failure. June 8, 2013. Check the Basics first!!! I move the shaft to the other hole and the dryer ran smooth and quiet. Amazon Customer. They sent part 3045EL1002P which looks different but appears to be the same size. New and improved from the old and crappy. If you have a cracked drum you need to find the obstruction before even thinking of a repair. The OEM dryer drum was stainless steel: part 3045EL1002Q The dryer was under warranty so LG sent a replacement drum. Powered by Invision Community. Remember, if there is a crack in the outer drum it is likely to have been caused by a coin or other obstruction. LG authorized dryer repair service experts in the past. It had a pretty solid drum seam thump when running. 2. Dryer drum drive belt. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation. No, the dryer is only covered for the first year parts and labor. In the wrong position, that roller does nothing, and the left hand roller bears all the weight in the front. Are these 2 drums interchangeable? The weld has developed a crack approximately 1" long, and is opened by about 1/8th of an inch. The drum is a special issue and the part is only covered if it is cracked. It run a lot better with the drying results. My clothes dryer's drum is made of aluminum rolled into a cylinder and welded together along a single seam. If you’re unsure whether or not a repair is worth it, refer to the 50% rule. Then, thing started making thumping noise, followed by metal on metal noise. I replaced it with the shaft/pulley assembly and just the rollers on the other 3, cleaned and lubed of course. Should I replace the drum or just go out and buy a new dryer? LG drums have a lifetime warranty... but not labor? Nov 16th, 2010 7:27 pm #2; pshch Sr. I have a cracked dryer drum in my LG DLEX4270V. Dryers typically release hot air that is in the drum through a vent collar. I've attempted fixing it with standard J-B Weld. An accumulation of lint on the heating element may also increase the risk of fire. The labor is not covered so you will have to pay for the labor to have the drum replaced. If the drum will not turn when the dryer … You (the customer) must be the original owner of the unit being serviced and must present the LG Servicer with the bill of sale as the servicer will require a copy for his claim to LG Electronics Canada. Replaced Hi-Limit Thermostat (safety thermostat) after confirming the circuit was open with ohm meter. When I checked the panel I noticed there are 2 holes in the area of that rollers shaft location. Report abuse. This replacement drum perfectly fit my LG dryer and stopped the infernal clunking from my cracked drum. I removed the top and found a small crack at the front of the drum, which is also visible from inside. We took it down and tore it apart to install new rollers, belt, and pulley, The left side roller on the front bulkhead was totally destroyed. The excess load on a single point working on that seam could be causing the cracking, at least in some cases. This bulge hits the right hand side of the dryer … You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Contact a local dryer repair professional to diagnose & replace your dryer rollers. 1/4 inch wide with 4 ribs and 3 grooves. I have a statesman condenser dryer. The cost of a new drum is high because the manufacturers solved the problem with better materials. If your LG dryer is not starting, it could depend on many different things. The 10 … Dryer Vent Blocked. LG dryer repair by professional technicians, in Montreal, Laval and the West Island of Montreal.
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